User Agreement & Policies

Scope of Agreement
This Agreement governs your use of the InNOutSigns.com website and services (the “Service”). The Service allows customers to design and purchase custom merchandise for various organizations, businesses, schools, and other entities. By accessing the Site and using the Service, you agree to adhere to the terms outlined in this Agreement.

Intellectual Property Rights
InNOutSigns.com respects intellectual property rights and expects the same from its users. All content on the InNOutSigns.com site, including images, designs, logos, and text (collectively the “Contents”), is protected by copyright, trademark, and other intellectual property laws.

InNOutSigns.com owns the trademark “InNOutSigns.com,” and other marks on the site may be licensed by third parties. By using the Site, you agree to use these marks only in compliance with the rights of InNOutSigns.com and any applicable third parties.

You are not permitted to resell products created using the Site’s resources without proper authorization. InNOutSigns.com retains the right to display designs created on its platform and may offer them to other customers.

InNOutSigns.com reserves the right to refuse orders that contain content it deems inappropriate, including but not limited to libelous, defamatory, obscene, or discriminatory material. Users must refrain from using the Service to create any material that infringes on the intellectual property rights of others or that could be considered harmful, unlawful, or offensive.

Content Standards
Click here to view our Content Standards.

Privacy Policy
Click here to view our Privacy Policy.

Usage Rights
Click here to view InNOutSigns.com Usage Rights.

Ethical Sourcing Policy
InNOutSigns.com is committed to working with suppliers who maintain high labor standards. We seek to collaborate with vendors who adhere to ethical practices within their operations.

Payment Policies
InNOutSigns.com accepts payment online or via telephone through credit cards, debit cards, or electronic checks (ACH). All transactions are securely processed. For qualified customers, InNOutSigns.com also accepts purchase orders, with payment via check, credit card, or debit card.

Shipping and Delivery
Orders are typically delivered within two weeks. If you have a specific deadline, please contact our customer service team. Rush orders re available for an additional fee, with delivery typically within one week. Delivery times may vary based on location and order specifications.

Return Policy
InNOutSigns.com strives to ensure that every order meets high standards of quality and accuracy. If you are not satisfied with your order due to a material defect, poor decoration quality, or a discrepancy between the final product and the design submitted, you may request a return and refund.

Order Cancellation
You may request changes or cancellations to your order before it enters production. Once production begins, changes or cancellations cannot be accommodated. Please note that any changes may affect delivery times and costs.

Limitations of Liability
InNOutSigns.com is not responsible for delays or inaccuracies caused by communication failures, incorrect user instructions, or issues with third-party payment processing. The materials and information on the InNOutSigns.com Site are provided “as is” without any warranties, express or implied. InNOutSigns.com is not liable for any damages arising from the use or inability to use the Site or Service.

Intellectual Property Claims
InNOutSigns.com respects the intellectual property rights of others and has procedures in place for addressing claims of infringement. If you believe your copyright, trademark, or other intellectual property rights have been violated, please contact our designated agent:

[Your Name]
InNOutSigns.com
[Your Address]
[Your Phone Number]
[Your Email Address]

Please include the following information in your notice: your signature, identification of the
infringed work, identification of the infringing material, contact information, a statement of good faith belief that the use is unauthorized, and a statement under penalty of perjury that the information provided is accurate.

Indemnification
You agree to indemnify and hold InNOutSigns.com and its affiliates harmless from any claims, damages, or expenses arising from your use of the Site and Service, your breach of this Agreement, or your violation of any rights of another party.

Governing Law
This Agreement is governed by the laws of the State of California and, where applicable, federal law.